The four parts of Rovo
Search
✓A single search bar across Jira, Confluence, Jira Service Management, and connected third-party tools. Results stay grounded in source.
Chat
✓Ask in plain language, get answers cited from the underlying knowledge. Conversations stay in flow with the work.
Agents
✓Pre-built and custom agents take action — summarise a ticket, draft a release note, route an incident. Agents are auditable.
Studio
✓A no-code builder for tuning agents to your team's workflows, without inventing a separate AI stack.
What Genero provides
Assessment
✓We start by mapping how knowledge moves in your organization — what people ask, where answers live, where the gaps are.
Connector setup
✓We wire up the right connectors (Jira, Confluence, JSM, plus third-party sources) so Rovo can actually reach the knowledge that matters.
Search design
✓We tune ranking, scoping, and access so the right answer surfaces first — not the loudest or most recent document.
Agent design
✓We design agents that match how your team actually works — scoped, auditable, and tuned against real tasks.
Governance
✓We codify which content can be surfaced, by whom, and under what conditions — so AI rollout doesn't outrun your access controls.
Training
✓We train admins and end users to use Search, Chat, Agents, and Studio in real workflows, not slide-deck demos.
Rovo becomes valuable when it can see the tools your teams already use.
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SharePoint
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Google Drive
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Microsoft Teams
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Figma
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Box
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Salesforce
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Slack
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Jira
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Confluence
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JSM
Jira Service Management -
GitHub
Official Atlassian Training Authority
The Atlassian training program built for how the system actually runs in production
Genero is one of a small set of partners authorised to deliver Atlassian's official training programs in Japan. We don't teach the marketing version — we teach the version your admins, project leads, and end users actually need to run Atlassian (and Rovo) in real enterprise workflows.
Use cases
Internal knowledge lookup
✓Engineers, PMs, and operators stop asking "where is that doc" — Rovo finds it across Confluence, Drive, SharePoint, and your wiki.
Service operations
✓Service desks resolve tickets faster — Rovo surfaces the runbook, the past incident, and the right SME without re-asking.
Knowledge publishing
✓Subject experts publish once; Rovo keeps it discoverable and grounded across every Atlassian surface and every connected tool.
AI workflow support
✓Agents take action inside the work — triage a Jira ticket, draft a release note, summarize a Confluence page — without breaking your governance model.