Rovo

Turn Atlassian knowledge into action.
Rovo helps teams search, ask, and act across Jira, Confluence, Jira Service Management, and connected third-party tools. Genero helps organizations make that layer useful in real enterprise work.

The four parts of Rovo

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Search

Search

✓

A single search bar across Jira, Confluence, Jira Service Management, and connected third-party tools. Results stay grounded in source.

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Chat

Chat

✓

Ask in plain language, get answers cited from the underlying knowledge. Conversations stay in flow with the work.

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Agents

Agents

✓

Pre-built and custom agents take action — summarise a ticket, draft a release note, route an incident. Agents are auditable.

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Studio

Studio

✓

A no-code builder for tuning agents to your team's workflows, without inventing a separate AI stack.

What Genero provides

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Assessment

Assessment

✓

We start by mapping how knowledge moves in your organization — what people ask, where answers live, where the gaps are.

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Connector setup

Connector setup

✓

We wire up the right connectors (Jira, Confluence, JSM, plus third-party sources) so Rovo can actually reach the knowledge that matters.

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Search design

Search design

✓

We tune ranking, scoping, and access so the right answer surfaces first — not the loudest or most recent document.

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Agent design

Agent design

✓

We design agents that match how your team actually works — scoped, auditable, and tuned against real tasks.

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Governance

Governance

✓

We codify which content can be surfaced, by whom, and under what conditions — so AI rollout doesn't outrun your access controls.

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Training

Training

✓

We train admins and end users to use Search, Chat, Agents, and Studio in real workflows, not slide-deck demos.

Rovo becomes valuable when it can see the tools your teams already use.

エントリー / ソース
  • SharePoint
  • Google Drive
  • Microsoft Teams
  • Figma
ブリッジ
  • Box
  • Salesforce
  • Slack
Atlassianコア
  • Jira
  • Confluence
  • JSM Jira Service Management
  • GitHub
+ Other Approved Tools
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Atlassian training authority

Official Atlassian Training Authority

The Atlassian training program built for how the system actually runs in production

Genero is one of a small set of partners authorised to deliver Atlassian's official training programs in Japan. We don't teach the marketing version — we teach the version your admins, project leads, and end users actually need to run Atlassian (and Rovo) in real enterprise workflows.

Use cases

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Internal knowledge lookup

Internal knowledge lookup

✓

Engineers, PMs, and operators stop asking "where is that doc" — Rovo finds it across Confluence, Drive, SharePoint, and your wiki.

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Service operations

Service operations

✓

Service desks resolve tickets faster — Rovo surfaces the runbook, the past incident, and the right SME without re-asking.

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Knowledge publishing

Knowledge publishing

✓

Subject experts publish once; Rovo keeps it discoverable and grounded across every Atlassian surface and every connected tool.

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AI workflow support

AI workflow support

✓

Agents take action inside the work — triage a Jira ticket, draft a release note, summarize a Confluence page — without breaking your governance model.

Teach admins and internal owners how to use Search, Chat, Agents, and Studio in real workflows.

See training & events